FAQ
How do I know if I
need Sea Smart™?
Sea Smart is for anyone who, even occasionally,
ventures outside of cell phone range (typically, 3+ miles offshore).
Because of its range (which is in excess of 25 miles offshore), it’s
also perfect for those who like to cruise to new destinations, weekend
warriors and fishing enthusiasts who favor the thrill of the deep blue
or the special finds in the secluded gunk holes.
Intracoastal cruisers can use Sea
Smart to call for information on the nearest fuel dock or restaurant
or to contact Sea Tow® for the
delivery of fuel or an engine part. Offshore fishermen can call home
from the Stream to make a change in their return schedule and parents
can check on the teenagers when they borrow the ski boat.
What do I need to get started?
It's very simple.
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On your boat, you'll need a DSC-enabled VHF radio
that is connected to a GPS unit. This connection will enable you
to utilize Sea Smart's Automatic Vessel
Location (AVL) feature.
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To track your vessel's whereabouts via the Internet,
you'll need a computer.
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You'll also need a Maritime Mobile Service Identity
(MMSI) number, unique to your vessel's DSC-VHF radio (you may already
have one). Need one? Register
here.
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Finally, you'll need to sign
up for an annual Sea Smart subscription. Click here for additional
plan info.
Why should I switch from using
my cell phone to using Sea Smart
VHF?
Because it’s a safer, more reliable way to communicate while on the
water.
The United States Coast Guard has vehemently warned boaters
against using cell phones as their primary means of communicating on
the water because of cell’s limited range, spotty coverage and private,
one-to-one connection which, compared to VHF’s broadcast ability, is
useless when a problem arises on the water because none of the nearby
boaters can hear your request for help.
To date, satellite phone service has been boaters’ only
alternative to their cell phones. However, satellite suffers some of
same drawbacks as cell service (i.e.: spotty coverage during inclement
weather), with cost being an additional, and rather insurmountable,
barrier to entry for most boaters.
Sea Smart provides boaters
with a viable solution to spotty on-water communication coverage, in
a format that’s easy to use and a price that’s affordable. Plus, the
service utilizes boaters’ existing technology – their DSC-enabled VHF
and GPS. Additionally, Sea Smart subscribers
always know that, should the need arise, there’s an experienced team
of on-water assistance professionals – Sea Tow
– just a VHF call away.
How much does Sea
Smart cost?
Current Sea Tow members can subscribe
for a monthly fee of $11.95. Non-member subscriptions are $16.95 a month,
plus a nominal activation fee. Both of these rates are based on a yearly
subscription and have no limits on calls per month.
How do you place a phone call using
Sea Smart?
It’s as simple as the click of your VHF’s microphone. Click
here to see just how easy it is.
What, exactly, is the Sea
Smart network?
Sea Smart is comprised of a network of
antennas on large coastal “high sites” (300 - 400 ft. high towers) and
a national operations center manned by trained operators, dispatchers
and licensed captains 24 hours a day. The towers and operators are tied
together by a truly state-of-the-art radio-over-Internet (RoIP) network.
The Automatic Vessel Location (AVL) system receives your location from
the DSC radios at the towers and succinctly plots your position with
Web-based charting software.
Will the range be as good as that
of the Coast Guard’s Rescue 21 system?
Since the basic tower and radio configuration is similar to the Coast
Guard’s Rescue 21 specifications, range is about the same. The Coast
Guard’s mission is different from ours and their system has several
important additional features, such as a unique and highly sophisticated
ranging and radio direction finding (RDF) capabilities. Our system complements
the Coast Guard’s system by providing a civilian, non-emergency application
for DSC, the soon to be standard for on-water communications.
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